1. Order Processing

• Orders are typically processed within [2 to 3] business days.
• Orders placed on weekends or holidays will be processed on the next business day.
• You will receive a confirmation email with order details once your order has been placed.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

• Standard Shipping: Estimated delivery in [7-8] days.
• Express Shipping: Estimated delivery in [4-5] days (additional charges apply).
• International Shipping: Delivery times vary by country. Customs processing may delay arrival.

3. Shipping Costs

• Shipping costs are calculated at checkout based on order size and destination.
• Free shipping may be available for orders above [INR 2000], subject to conditions.

4. Tracking Orders

• A tracking number with details will be provided once your order has been shipped.
• Customers can track their orders via the tracking number.

5. Lost or Delayed Shipments

• If an order is lost in transit or delayed beyond the expected timeframe, please contact us at [pathakteaservices@gmail.com] for assistance.
• We are not responsible for delays caused by external factors such as customs, weather, or courier issues.

6. Address Accuracy & Changes

• Please ensure that your shipping address is correct before placing an order.
• We cannot guarantee changes once an order has been processed.

7. Damaged or Missing Items

• If your order arrives damaged, please contact us within [2] days with supporting photos.
• Missing items should be reported immediately, and we will investigate the issue.

8. Returns & Refunds

For details on returns and refunds, please refer to our Refund Policy [ Refund Policy].

9. Contact Information

For any shipping-related inquiries, contact us at [pathakteaservices@gmail.com].